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How do I set up a standing order?

A standing order is when you tell us to pay a fixed amount to someone straight from your account at regular intervals. The money is taken from your account automatically on a fixed date and will show up on your statement.

Using your mobile app

  1. Log in to your mobile app.
  2. Select the account that you want to set up the standing order to come from.
  3. Select the 'Standing order' section.
  4. Select 'Create' in the top right of the screen to add a new standing order.
  5. Choose your payee from the lists provided - either to a payee, company or your own account.
  6. Follow the on screen steps to set up the description, amount and payment intervals.
  7. Review and confirm the details.

Using online banking

You will require a card-reader and a card you can use with that reader to complete this process.

  1. Log in to Online Banking at www.nwolb.com (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu.
  3. Under Standing orders click 'Create a new standing order'.
  4. Enter the details of the company or personal you are wanting to pay and click 'Next'.
  5. You will then be informed that the details entered either match, close match or don't match the person you are looking to pay. You can choose to go back and re-enter these details or if happy to continue tick that you understand the risk and click 'Next'.
  6. You can then change the name that will appear on your statement, enter a payment reference and set how long you want the standing order to run for. Then click 'next'.
  7. Select the account you want the standing order to take the funds from, the payment amounts, date and frequency.
  8. You will now see a screen confirming the details you have selected. You will then be asked to authorise this payment using your card reader. Follow the onscreen instructions and click 'Confirm'.
  9. All done. That's your standing order now set up. You can now go back to review your accounts or set up another payment.