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My standing order is due out tomorrow, can I still cancel it?

Yes, you can cancel a standing order online up to 2 working days before it's due out.

Cancelling a standing order online

  1. Log in to your Online Banking service at www.nwolb.com (opens in a new window)
  2. Select 'Payments and transfers' from the left hand menu
  3. From the 'Standing orders' section select 'Manage standing orders'
  4. From the 'Standing orders list' select the appropriate standing order then click on the 'Cancel standing order' button
  5. Please select 'Confirm' to complete your request

Please note: If your standing order is due within 48 hours we will send you an email to confirm that it has been cancelled, so please make sure that we have your correct email address on file.

Cancelling a standing order using your mobile banking app

  1. Log in to your mobile banking app
  2. Select the account that the standing order is set up on
  3. Select the 'Standing order' section
  4. Select the standing order you want cancelled. You will see the detail of the standing order, and the option to cancel the standing order will appear at the bottom of this screen

We can also cancel and recall the standing order if you call us on by 6pm, one working day before the due date. You can reach us on 03457 888444 (overseas +44 3457 888444) in England and Wales, or 03459 000 200 (overseas +44 1183 732 069) in Scotland.